You can cancel your trip until 24 hours before your estimated check-in time in case of any restrictions due to Covid-19. This includes cancelled flights, lock-downs, illness, etc. You will get a full refund OR a voucher for your travel in the future (as you prefer). To get the refund or voucher, we would ask you to provide simple proof of your cancelled flight, illness, lock-down regulations of your country or test result.
We summarised all the information about insurances here.
The security deposit will be blocked on your credit card. Depending on your insurance package, you need to ensure you have enough coverage on your card. After you return the car or equipment, the security deposit will be released. Please note that depending on your bank, the deposit may be only available after some hours or days.
Self-check-in is available if you want to pick up your campervan after 18h00 until as late as you wish.
Conditions: Security deposit must be paid 3 days before your arrival by bank transfer.
How it works: