Frequently Asked Questions

• Wild camping is partially allowed, but can be fined if you camp in natural reserves or you are inhibiting others with your camping activities.
• We advise visiting campsites. This contributes to the local economy and prevents the degradation of nature.
• Check our Blog posts about Camping rules, where to camp and Top10 Campsites in Portugal.

• Between 10 and 20 € on average for two persons.
• You can check our Blog post about the Top campsites in south of Portugal (Algarve & Alentejo).
• We recommend to install app Park4night where you can find all campsites nearby you with pictures, comments and most of the times with prices information.

Check-in starts at 14:00. If there are no previous bookings we may be able to hand the van over earlier, at no extra cost. We will let you know one day before you arrive.

If you land early at Faro Airport, bus number 16 (Faro-Airport-Beach) runs into the city or to the beach for €2.50 per person, and an Uber or Bolt is around €5. We will message you as soon as your van is ready.

A late check-out is only possible if there are no other bookings on your car for the same day.

One day before you check-out date we would be able to tell you if it is possible to make late check-out.

There are no extra costs for this.

You can collect your campervan at any hour from 14:00, however late you land, and return it at any hour up to 11:00, however early you fly.

In Faro: in-person handover up to 17:30, no charge. After that, self check-in is the only option, for a €20 fee. Self check-in at Faro Airport is also available for €49.

In Lisbon-Montijo: in-person handover on weekdays up to 17:30, no charge. Outside those hours, and on weekends, self check-in applies for €20. We do not offer an airport meet-up in Lisbon.

How self check-in works: keys in a lockbox, with written instructions and a walkthrough video sent before you travel, plus our number on WhatsApp if you need us.

• You can reach us at 00351 920301044. Depending on the issue and your distance from Faro, we will decide how to proceed.
• If it’s a simple problem, we’ll contact roadside assistance to fix it on the spot or search for a nearby mechanic.
• For more complex issues, we will work to find a solution for you based on your distance from Faro. We have one replacement vehicle (Atlantic camper) prepared for such situations. Alternatively, we can provide a refund for the remaining days. We will do everything we can to make the situation as convenient for you as possible.

You need:

1. A driving licence valid in the EU, held for at least 1 year on the day of check-in.
2. The physical licence card. A digital licence or a photo of it is not accepted.
3. A passport or European identity card.
4. Drivers under 23 must add the Young Driver insurance option.

• The easiest way to look for a rental car is to search on platforms such as https://www.rentalcars.com/ or https://www.momondo.com.
• In Faro, the cheapest rental car starts at ~8€/day in the winter and ~25€/day during summer. We recommend to book at least a medium sized car to have sufficient space for two persons.
• Note: If you also want to book with us surf boards, you need to have a car with five doors OR 4 windows that can be oppened! This is for fixation of the boards in the roof top of the car. Stand-up paddle can be transported easily inside the car.

All highways in Portugal are paid. Our vans are equipped with highway toll readers. The use of toll streets will cost you a one-time processing fee of 15€ plus the tolls of the highway.

On average, you can expect fees for the highways of ~10€/100km plus our one-time processing costs of 15€.

Yes, you can add insurance packages, surf boards, WiFi and anything you need during your check-in, as long as the stock lasts.

We summarised all the information about insurances here.

The security deposit will be blocked on your credit card. Depending on your insurance package, you need to ensure you have enough coverage on your card. After you return the car or equipment, the security deposit will be released. Please note that depending on your bank, the deposit may be only available after some hours or days.

Yes. We now have a second base in Lisbon-Montijo, across the river from the city, alongside our original base in Faro. Same vans, same equipment, same prices at both.

We do not yet offer Porto.

No. You don’t need an international licence for our campervan rental in Portugal. A standard EU or UK driving licence is enough, and most worldwide licences are accepted.

Every campervan, in Faro or Lisbon, includes everything essential: bedding, kitchen gear, cleaning kit, shower set and camping equipment. No hidden fees.

We have two bases. In Faro, 2 km from the airport (Rua Aquilino Ribeiro 124, 8005-177 Faro). In Lisbon, at Montijo, across the river from the city. Same vans and prices at both. Pickup and return are free.